USE CASES

Claris platform's extensibility allows reaching out to anonymous users.

Claris Partners and our customers are pros at solving business problems. With their innovation wheels in constant motion, ideas about working better and smarter are always churning. They ask questions, such as:

  • How can the company reach more customers?
  • What can the team do to improve service delivery?
  • What does it take to provide a better experience for everyone who interacts with the business?
  • How can the organization quickly pivot in response to market forces like a pandemic or a possible recession?

Now, more than ever, these organizations are tapping into the ease with which the Claris platform can support anonymous, occasional, or guest users. From contact forms and surveys to event registrations and job applications, a single development platform can lead to big and broad business improvements – the efficiencies that enhance organizational processes and grow the business’ bottom line.

Elevate engagement with no login required.

The Claris platform is typically the efficiency launching pad for organizations — it’s the machine that fuels ongoing process improvements. The first app doesn’t stay a solo app for long, leading to new ways to innovate and make ongoing operational improvements. (See why and how in our last blog, One Claris app leads to another.)

The evolution of creating better ways to drive even better business solutions is what energizes organizations to shift from “What if?” to “What’s next?”

With the “What’s next?” mindset, organizations expand usage of the Claris platform to create internal and external interactions, support new events, and improve current processes by engaging with what we call “anonymous” users. Also thought of as guest, occasional, or one-time users, these individuals have two things in common:

  • They don’t require login credentials, such as a username or password, to access your custom application.
  • They are typically end-users who submit information for surveys, event registrations, and other use cases where you want to collect data.

Creating connections for anonymous users is easy for any developer to set up, manage, and expand. Plus, online forms are interactive, providing bidirectional data flow instead of a static webform.

The freedom to innovate.

The Claris platform is built to support the way you want to work, ready for the customization needed to make your organization more scalable. You can open up any of your custom apps to gather input from all sorts of anonymous users – customers, suppliers, students or their parents, event participants, or whatever internal or external audience you would like to reach.

Currently, your developers can use Claris FileMaker to set up anonymous users in just a few steps:

  • Open a database in FileMaker Pro hosted on FileMaker Server.
  • Go to the File menu > Manage > Security
  • Enable the Guest account and modify the Guest Privilege Set to allow access via FileMaker WebDirect.
  • Configure FileMaker Server to allow anonymous users: fmsadmin set serverconfig securefilesonly=false

These four steps lead to endless use cases to drive continuous improvement and create value.

Note: We’ve recently announced Claris Studio, the future of the Claris platform that uses native-cloud technology, which will enhance the anonymous user experience even more. Stay tuned for future details.

Use cases galore.

To help spark what’s next for your apps, integrations, and workflows, check out how current Claris customers bring automation and efficiency to their businesses with support for anonymous users. Here are some of the top use cases (and the list is growing):

  • Contact forms
  • Appointment scheduling based on calendars and time availability
  • User surveys — either anonymous or named
  • Event, conference, or online course registrations
  • New client inquiries or quote requests
  • Employment applications and associated forms
  • Status of payments, invoices, orders, or projects
  • Dashboards with views into tasks and events
  • Membership registrations and renewals
  • Web feedback, such as event attendee comments or event evaluations

So, what’s next to develop at your company? What ideas do you have to support workplace innovation? Will your solutions include anonymous users?

Don’t settle for done.

The custom app you’ve built is just the beginning to making the most of the Claris platform. And we’ve made it even easier to test new ideas, explore additional workflows, and build new custom apps — for all types of users — without constraints of licensing, limited seats, or incremental cost.

For a limited time, we're inviting Claris customers to join Claris Problem Solvers Circle, an exclusive program to drive your ongoing commitment to continuous improvement and an ideal way to expand your customer experience even further.

Problem Solvers Circle centers on an inclusive approach to every aspect of development as well as proven best practices to support your organization’s success, including unrestricted web and mobile access for anonymous users. The program offers:

  • Access to the entire Claris platform.
  • Two years of freedom to create and explore new applications.
  • Licensing for your employees, contractors, and consultants.
  • A developer preview of Claris Studio, offering the ability to test-drive new platform features as they evolve.
  • Onboarding support to help get started.

Let’s give your business what’s needed for success.

Problem Solvers Circle is only available for a limited time to a limited number of customers on a first-come, first-serve basis. Contact your Claris Partner or contact us to discover how this new program can benefit your organization, advance development, and improve your customer experience.

Are you looking for an expert developer to help your business gain a competitive advantage with technology? We’ll be happy to introduce you to a Claris Partner who can elevate your tech strategy, build custom solutions for your company, and maximize the benefits offered by Problem Solvers Circle. To find a partner, give us a call at 800-725-2742 or send an email to claris_sales@claris.com.