WEBVTT
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Language: en

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My dad was a firefighter, and so I grew up into
the fire service. My mom was a nurse. The idea of

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doing some sort of public service or taking care
of people certainly was a family expectation.

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The crews are pretty tight-knit. They,
they prefer to do everything together.

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There's, there's not a man or woman here
that's not proud of the job that they do.

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Travis County Fire and Rescue wanted to provide a resource
to the community that they served to provide COVID-19

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vaccinations to a large population. Chief Ken Bailey knew
that FileMaker was going to be a good fit for this,

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and he knew that we had to deploy
something that was easy to use

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because this would be a volunteer effort
as well. When the vaccine became available,

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we really saw ourselves as probably supporting
other people in delivering it, so we started to

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look at other people's operations and
saw that it's incredibly inefficient.

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We're starting to hear that the wait time is two hours,
upwards of three hours to get their vaccines, and so--

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right off the bat, it came to, "FileMaker probably have a solution for
this because of the rapid development platform that it is."

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We went to iSolutions, which we've had a long-standing
relationship with, and asked them to develop that for us.

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And so our ability to vaccinate in mass
quantities, it just went up substantially.

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Claris FileMaker allowed us to improve the efficiency
of the whole vaccination process. At the end of the day,

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you know, Chief Bailey had this vision that he knew
that a Claris FileMaker app, deployed on iPads

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out in the field, was going to solve an immediate problem.

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We used to hand out paperwork. It would take 10 to 15
minutes for the person to fill out the paperwork.

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You would have to get it, they filed something wrong,
uh, or something needed to be changed.

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Now, you know, with the FileMaker app, we can take
a driver's license and it's a click of a button and

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all of their information is right there for us to use, uh,
so we can make sure that the state and the government

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get all the information they need for the people that are
being vaccinated. It's just a, it's a tremendous help.

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We were rolling in eight days from the day he called and said,
"Can we do this?" Eight days later, we were at our first vaccine clinic.

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The app we're using has been amazing. This app was
wonderful, it was like super-efficient, super-quick and we're

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not handling any paperwork at all. As one who
has been through other registration processes,

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this one is definitely the most user-friendly on our part.

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Claris FileMaker works for us because it's flexible and cost-effective.

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And I would actually go further than that.

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I, I would say that Claris FileMaker works for us because
it's powerful, it's flexible, and it's cost-effective.