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Language: en-US

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I had no idea this was going to become this.

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This business started off as a way to help my wife.

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She couldn't ride in any of our UTVs
or anything that we had, so we kind of dove in

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to the shocks and tried everything we could do to make the car ride smooth and soft,

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so that she could actually go on a ride.

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And she did.

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The personality of our company is enthusiastic because we're all enthusiasts in this market.

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We all own UTVs and got into this business to try and  make our personal cars ride better

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and that's blossomed into something that most people in the industry want,

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need, and it's allowed us to grow. Plus, it's a lot of fun.

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Very serious, though, when it comes down to getting to our deadlines. We do anywhere from

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10 to 13 cars a day. It's just, 
it's a constant, you know, go go, go.

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What struck me when I started working with
Claris FileMaker was

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there was an overwhelming sense of...ah...paper. (Laughs)

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There was a lot of paper flying around everywhere.

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Constantly people needed to know
what someone was told

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or was a customer called, or did you file this or 
did you run that deposit?

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Where's the parts I needed? The process worked great
for when you know, it was just a few people, but

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as the company grows, the paper stacks just
started growing and growing and...

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Nobody--nobody really wants change, I mean I know we do, but deep down

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you like, "Ah, we've been so used to this paper system.
I don't want digital."

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Um--I'm gonna be--I was one
of the ones that was like "No, I don't want

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this system at all," but the more I used it
and I had it in front of me and it was just

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just clicking on everything like hey,
this is this person.

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This is, it was literally right there, I had to do nothing.

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Now when I walk into the shop, I just see everybody
on their iPads and they know exactly what

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to do, and everybody's getting notified major
milestones are happening and the neat part

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about Claris FileMaker is that we, we are
able to take that attention to detail,

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we're able to work in an agile format where we can
focus on solving one thing at a time,

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and over time, we're able to streamline 
the whole business.

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Gina, the Operations Manager, she put up with a lot.

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A year ago, it looked like a paper graveyard
on her desk and now, you can breathe.

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We knew how amazing it was going to be. We knew how
much it was going to cure for us.

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But we had no idea what it really was going to do 
once it was in place.

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And it's been 10 times better than we thought it was going to be, even through that design process.