WEBVTT

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We've had these incredible price inflation in rental housing
and at all housing, you know, not just in America,

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but globally. And more and more people are being left behind,
and there are terrible consequences for society.

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When more and more people can't keep a roof
over their head, it impacts all of us.

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Hello, my name is Elvis, I am Elvis, nice to
meet you. I live in the heart of the Castro.

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I'm actually like a stylist, a barber. Because
of Covid-19, um, I have not been able to work.

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I'm literally at rock-bottom, and the last
thing I want to do is lose my home, like

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where I live, you know. So...(sighs)

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I found myself I couldn't do it alone. I found
myself needing to go into hospital for treatment

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and the building filed eviction where my
mother was, and I didn't find out about it

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until the three-day notice had been done,
the unlawful detainer, all that stuff, and

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they were going to evict her in 24 hours.

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If it wasn't for the Q Foundation,
I don't know what I, what would happen to me.

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We are a non-profit technology company doing rent-payment
processing in the social services sector.

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So, we help people pay their rent and stay in their homes.

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Well, everybody has hard times, right, and it's
better for society that when somebody has

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a hard time, they also don't lose their home.
And most people, we can help them resolve it.

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In a short period of time, people go back and
they carry on and lead, you know, happy, healthy

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normal, productive lives. But if they lose their
housing, things change radically, and their future changes.

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We started using FileMaker just to stay above water.
It was really like, "We've got to automate this, there's like..."

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"How do we get the computer to do this work?"

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I'm extremely proud of being able to work with the
Q Foundation in the work that we've done there.

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And although he'd had a FileMaker solution for a long time,
he'd done work on it himself, and with other developers over the years,

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he realized that with the Covid-19, that lockdown was imminent,

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and that he needed his staff and his team to be able
to work productively from home.

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So  that's when we got the call and started working together.

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A bunch of people are gonna lose their jobs and it's like,
there's gonna be a hundred thousand unemployed people

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in San Francisco that can't pay their rent.

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One of the the big issues was that a lot of
what they do is about writing checks for landlords.

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So, we needed a way quickly to be able
to automate that.

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So we looked around at an online payment gateway that
we could integrate FileMaker into.

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And that's what we did. And, because

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FileMaker has this great open architecture
that allows APIs to be integrated into it,

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within a matter of weeks we had a fully automated online process.

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And so stuff that we built with Claris FileMaker has
actually been adopted by the city and has become

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national standards and, you know, is changing the way
social services are delivered in America.

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It was like a miracle. It was like a blessing.
it was like I was able to breathe, like I was able to breathe.

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Q Foundation his managed to, one, ah (emotional),
I want to say: step up when nobody else would

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And they've continued to be supportive of her
in a number of ways, you know, finding a new place.

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They've been unbelievable.

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I will never forget this, like, it's one of things
where it's like this was the hope that I needed.