WEBVTT

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Window furnishings is

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actually an inherently complex
and challenging thing to do.

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People look at curtains and blinds and go,
oh, how hard can that be?

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But the reality is
you've got to combine a lot of elements.

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So the ability to be able to simplify
some of the approaches has been, I think,

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one of the most transforming things
about our FileMaker app.

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McKenzie and Willis has been around
for quite a long time.

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It was started originally
by my great grandfather in 1906.

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Weâ€™re essentially an interior design
and retail business.

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We looked at a the window
furnishing side of our business.

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It was an enormously paper based,
data based,

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mistake ridden
but significant part of our business.

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I mean, we saw them using pieces of paper
and spreadsheets when we first arrived,

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and you could tell by the pieces of paper
that were just obliterated

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with handwriting all over them
that it's a way complex problem.

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For this project we went out on site,

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I got to see what it's like to be
a window furnishing consultant,

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measuring out for curtains and blinds.

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From a technical standpoint,
I quite like working with numbers.

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So the calculation side of things was
it was quite challenging and eye opening.

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Who knew that
there would be so many calculations

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going into making just a curtain,
even a simple curtain.

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The beauty of the app is that

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right at the beginning, once you've established
how you're going to cover that window,

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that information is plugged in
before you start any measuring

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so that it actually talks you through
what you need to record for that solution.

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One of the things that makes FileMaker

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uniquely capable for this type of solution
is that it can work online or offline.

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We're even able to compile it
as a standalone app

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so that it has a native feel.

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It's fast and easy to use.

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Having the digital app
that can be accessed

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from remote locations
means that we can teach

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and consult and assist from here,

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where we never used to be able
to in the past.

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We were fascinated
watching the productivity lift

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and what we saw it do to the amount
that an individual consultant

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could actually process.

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We've integrated
with their accounting system

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and the tools that Claris FileMaker give us,

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allow us to integrate
with those third party APIs quite easily,

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and that's helped streamline
their admin processes more as well.

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I've never been part
of anything like this before.

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So to be able to take what's in my head

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after 30 years of,
you know, being in the industry

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and get all of that data into one simple,

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portable little app,

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you know, on an iPad, and know
that my consultants are going into homes

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with so much of what's in here
already prepared for them.

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I mean, it's just game changing
and it makes me feel great.

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I just hope it's come across
how much I love it.

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I honestly love it.