WEBVTT

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Exclusive Cars contacted us for the issue of

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how they handled their offers and contracts.

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There are millions of possibilities
how to create your own car.

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And this makes life not easy.

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We're on a very, very fast platform,
so we need to be flexible

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and you need to react to customers wishes very quickly.

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Then you're really good on the Claris FileMaker platform.

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A customer wants an offer
as soon as they visit our dealerships

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and they want a clear message,

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this is what you get
and this is how much it cost.

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They would talk to a customer
about the configuration of his car

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and then they would take words and
they would write something up in words.

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And now our system will generate
the offer immediately.

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We do things that other people

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think are hard nigh impossible

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because we have Claris
FileMaker as a toolset.

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Our initial plan for building this app

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was that we would get a PDF

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from a foreign system
where there was no other way

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to extract the data

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out of a foreign system than a PDF.

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We were able to slice

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those PDFs in separate lines of text

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and then doing an OCR over
each of those lines,

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putting each of those lines
into separate records in FileMaker

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and we put the parts
we need into an offer.

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If something doesn't work they way
they want it, we can just go in to FileMaker

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change it, and 10 minutes later
they've already got the new version

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we have here the email module

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that is collecting all the information,

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the offer is generated on the server,

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the file on the server is
then put in that container field.

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Now it has generated my contract

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with all the clauses and legal information.

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We asked local management
if they also wanted to have

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the system in place for their countries.

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And guess what?

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Everybody wanted it immediately.

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We're still continuing on a
process of improvement,

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but this improvement is not improvement
on the initial task.

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It's about new tasks
that they've come along,

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new ideas they've had
because they're using this platform now.

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Whatever the customer throws at us,
basically we can do it.

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It's very quick, it's very fast and
it's agile and it makes things possible

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you won’t expect.