WEBVTT

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We are  

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a commercial
 and residential millwork manufacturer

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that means that we're making panels,
 cabinets, ceilings,

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things like that
 that go into homes and office buildings.

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A lot of it' s wood, a lot of it's plastic. 

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We do our own metal. 

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And so we're actually manufacturing
 these products ourselves

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from scratch. 

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Taking a lot of analog data
 from the field,

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making measurements
 primarily and information

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about what the environment or building in
 looks like and moving that

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through our system into a digital system
 where we end up with a product,

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cabinet or paneling,
 whatever it might be, is complicated.

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And there's a lot of technology
 involved in doing that.

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Integrating that technology is a constant
 effort.

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Claris plays an important part of that. 

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We use FileMaker Pro 

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to put all our jobs into its
 estimating tool as well.

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It's a big database, so it's where we get
 our proposals out, it's where

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we get our work orders out. 

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You can still add on to it,
 which is really cool

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because it doesn't really stop
 until you're happy with what it has.

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I use Claris FileMaker on a daily basis.
All of our remote

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people can see it right away.

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I don't have to send separate emails

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or separate text messages or something.

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All their information is updated
 as soon as my stuff is updated.

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Interesting thing about me personally is

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when I first started working here,
 we did have FileMaker Pro.

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It was a really, really basic—

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I mean, this is 20 plus years ago—  

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really
 basic program, but I used it all the time.

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What we were really looking for 

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was a way to do estimating bidding jobs.

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It was really—
 our old system was just really difficult.

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A lot of data entry,
 a lot of room for error.

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And when we got Claris FileMaker,

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I mean, honestly, on day one,
 we were up and running.

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There was— it's so intuitive. It's so easy.

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Anybody could could use this and we were
 putting out bids on our very first day.

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We didn't have to go through
 a bunch of training and, you know,

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all this learning curve,
 it was right out the gate.

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We can't think of business processes,

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reports, applications, ways of working

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that Claris allows us to do that

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we were able to do
 with our old accounting system.

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Claris FileMaker works for us
 because it allows us to dream again.