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Language: en-US

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Grease fires are pretty intense.

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Commercial restaurants, grease accumulates way faster
than any residential cooking in the volumes we're doing, so

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with that amount of buildup, you have real risks of fire
hazards, and grease fires are pretty intense.

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We do the management and operations side for
a bunch of hood-cleaning companies.

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We set up everything from the estimates, the scheduling,
the repair side, all the way through to cleaning up the job.

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Our customers have to abide by a certain compliance, so that
when fire departments or fire marshals go in there and

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do the inspection, that they pass it.

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Previously, the scheduling department would have to print out
all these work orders, so our printers would be, like, running all day.

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The mobile app, it allows the technicians in the
field to receive their work orders without having to

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physically come in, or fax it or email it or anything like
that, and they can get it signed right there and then,

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on their phone, by the customer, and it's
immediately emailed to the customer.

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It's transformed all of our guys' business as well. I mean,
the job comes up, the contact's there, directions.

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The details about it--everything--it's in one place. It's a very
unique business, you know, and FileMaker worked for that.

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I see Claris FileMaker taking Bryan Exhaust five years
from now and beyond with a system that's gonna

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make us even more efficient and more productive,
and connecting us as, as...a company.