My dad was a firefighter, and so I grew up into the fire service. My mom was a nurse. The idea of
doing some sort of public service or taking care of people certainly was a family expectation.
The crews are pretty tight-knit. They, they prefer to do everything together.
There's, there's not a man or woman here that's not proud of the job that they do.
Travis County Fire and Rescue wanted to provide a resource to the community that they served to provide COVID-19
vaccinations to a large population. Chief Ken Bailey knew that FileMaker was going to be a good fit for this,
and he knew that we had to deploy something that was easy to use
because this would be a volunteer effort as well. When the vaccine became available,
we really saw ourselves as probably supporting other people in delivering it, so we started to
look at other people's operations and saw that it's incredibly inefficient.
We're starting to hear that the wait time is two hours, upwards of three hours to get their vaccines, and so--
right off the bat, it came to, "FileMaker probably have a solution for this because of the rapid development platform that it is."
We went to iSolutions, which we've had a long-standing relationship with, and asked them to develop that for us.
And so our ability to vaccinate in mass quantities, it just went up substantially.
Claris FileMaker allowed us to improve the efficiency of the whole vaccination process. At the end of the day,
you know, Chief Bailey had this vision that he knew that a Claris FileMaker app, deployed on iPads
out in the field, was going to solve an immediate problem.
We used to hand out paperwork. It would take 10 to 15 minutes for the person to fill out the paperwork.
You would have to get it, they filed something wrong, uh, or something needed to be changed.
Now, you know, with the FileMaker app, we can take a driver's license and it's a click of a button and
all of their information is right there for us to use, uh, so we can make sure that the state and the government
get all the information they need for the people that are being vaccinated. It's just a, it's a tremendous help.
We were rolling in eight days from the day he called and said, "Can we do this?" Eight days later, we were at our first vaccine clinic.
The app we're using has been amazing. This app was wonderful, it was like super-efficient, super-quick and we're
not handling any paperwork at all. As one who has been through other registration processes,
this one is definitely the most user-friendly on our part.
Claris FileMaker works for us because it's flexible and cost-effective.
And I would actually go further than that.
I, I would say that Claris FileMaker works for us because it's powerful, it's flexible, and it's cost-effective.