I had no idea this was going to become this.
This business started off as a way to help my wife.
She couldn't ride in any of our UTVs or anything that we had, so we kind of dove in
to the shocks and tried everything we could do to make the car ride smooth and soft,
so that she could actually go on a ride.
And she did.
The personality of our company is enthusiastic because we're all enthusiasts in this market.
We all own UTVs and got into this business to try and make our personal cars ride better
and that's blossomed into something that most people in the industry want,
need, and it's allowed us to grow. Plus, it's a lot of fun.
Very serious, though, when it comes down to getting to our deadlines. We do anywhere from
10 to 13 cars a day. It's just, it's a constant, you know, go go, go.
What struck me when I started working with Claris FileMaker was
there was an overwhelming sense of...ah...paper. (Laughs)
There was a lot of paper flying around everywhere.
Constantly people needed to know what someone was told
or was a customer called, or did you file this or did you run that deposit?
Where's the parts I needed? The process worked great for when you know, it was just a few people, but
as the company grows, the paper stacks just started growing and growing and...
Nobody--nobody really wants change, I mean I know we do, but deep down
you like, "Ah, we've been so used to this paper system. I don't want digital."
Um--I'm gonna be--I was one of the ones that was like "No, I don't want
this system at all," but the more I used it and I had it in front of me and it was just
just clicking on everything like hey, this is this person.
This is, it was literally right there, I had to do nothing.
Now when I walk into the shop, I just see everybody on their iPads and they know exactly what
to do, and everybody's getting notified major milestones are happening and the neat part
about Claris FileMaker is that we, we are able to take that attention to detail,
we're able to work in an agile format where we can focus on solving one thing at a time,
and over time, we're able to streamline the whole business.
Gina, the Operations Manager, she put up with a lot.
A year ago, it looked like a paper graveyard on her desk and now, you can breathe.
We knew how amazing it was going to be. We knew how much it was going to cure for us.
But we had no idea what it really was going to do once it was in place.
And it's been 10 times better than we thought it was going to be, even through that design process.