Exclusive Cars contacted us for the issue of
how they handled their offers and contracts.
There are millions of possibilities how to create your own car.
And this makes life not easy.
We're on a very, very fast platform, so we need to be flexible
and you need to react to customers wishes very quickly.
Then you're really good on the Claris FileMaker platform.
A customer wants an offer as soon as they visit our dealerships
and they want a clear message,
this is what you get and this is how much it cost.
They would talk to a customer about the configuration of his car
and then they would take words and they would write something up in words.
And now our system will generate the offer immediately.
We do things that other people
think are hard nigh impossible
because we have Claris FileMaker as a toolset.
Our initial plan for building this app
was that we would get a PDF
from a foreign system where there was no other way
to extract the data
out of a foreign system than a PDF.
We were able to slice
those PDFs in separate lines of text
and then doing an OCR over each of those lines,
putting each of those lines into separate records in FileMaker
and we put the parts we need into an offer.
If something doesn't work they way they want it, we can just go in to FileMaker
change it, and 10 minutes later they've already got the new version
we have here the email module
that is collecting all the information,
the offer is generated on the server,
the file on the server is then put in that container field.
Now it has generated my contract
with all the clauses and legal information.
We asked local management if they also wanted to have
the system in place for their countries.
And guess what?
Everybody wanted it immediately.
We're still continuing on a process of improvement,
but this improvement is not improvement on the initial task.
It's about new tasks that they've come along,
new ideas they've had because they're using this platform now.
Whatever the customer throws at us, basically we can do it.
It's very quick, it's very fast and it's agile and it makes things possible
you won’t expect.